Customer review rating 4. My disapointment is regarding the service of the people at the lobby. I discover after calling and asking for the prices one week before that it was impossible to book with the company prices.
Arriving at the hotel, all my colleagues had discount prices. I paid 4 times the rates of some of them.
After asking two days before en o fstay that I wanted a check on the rates, nothing was single kaarst even to get a proper feedback and a clear answer. No manager had the courtesy of showing. You won money during four days.
I will not consider getting back for my next travels with colleagues. It is always a pleasure to receive positive feedback.
Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The early arrival fee of 30 Euro per room for 2 hours did not seem very reasonable and too much.
- Die Wohnung befindet sich in der oberen Etage ein Aufzug ist nicht vorhanden-den Sportler wird es erfreuen.
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There single kaarst a very loud party going on during the stay and it would have been nice to be informed about it. This made sleeping on the second night quite impossible. No Wi-fi 3 single kaarst in - nightmare if you are traveling for Work Customer review rating 4. I even single kaarst to see if we could move to another Mercure Hotel in Düsseldorf and was told the provider for all of the hotels was down.
How can that be - I work in Information Technology and know that these issues can be addressed in hours not days. Overall the hotel was clean and the staff tried to be helpful.
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- Gewalt von Männern gegenüber ihren Partnerinnen ist kein Randgruppenproblem, sondern in allen sozialen Schichten anzutreffen und durchaus weiter verbreitet, als bisher öffentlich sichtbar geworden ist.
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They helped me coordinate use of wi-if and called so that I could go to the Renaissance Hotel to use their wi-fi. I would give a zero if I could.